Apple DSA Compliance for App Store Connect Accounts

Problem Statement:

In March 2024, many Apple developer accounts began receiving a critical warning notification:

"Under the Digital Services Act, you must provide and verify information regarding your account. If you don't, there may be payment delays or your content may be removed from sale in certain countries or regions."

This EU Digital Services Act (DSA) requirement affects developers selling apps through App Store Connect. Non-compliance risks EU distribution blocks, payment delays, and potential removal of apps from sale in European markets.

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Solution:

Follow these steps to resolve the compliance warning:

Step 1: Access Compliance Interface

Either:

1. Click the "Complete Compliance Requirements" link in your App Store Connect warning OR
2. Manually navigate to App Store Connect → Business Overview

Step 2: Navigate to Agreements Section

1. On the Business Overview page:
   • Click Business in the sidebar
   • Click the reappearing "Complete Compliance Requirements" link

Step 3: Complete Trader Verification

1. On the redirected Agreements page:

   • Click the "Complete Compliance Requirements" link again

2. When the verification popup appears:

   • Select appropriate account type:
     • Trader (If you monetize apps via IAPs, subscriptions, paid downloads, or ads)
     • Non-Trader (If all apps are completely free with no revenue)

Critical Account Type Decision

Choosing incorrectly risks non-compliance:

• Trader: Required for any revenue-generating apps (ads count as revenue)
• Non-Trader: Only valid for 100% free apps with no monetization

Step 4: Confirmation & Monitoring

1. Recheck the Business Overview page
2. The warning banner should disappear within 24 hours
3. Keep documentation of your submission for reference

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Supporting Information:

• Deadline: Complete immediately upon seeing the warning
• Documentation: Apple's Official DSA Compliance Guide
• Coverage: Affects all EU territories (EEA + Northern Ireland)

Consequences of Non-Compliance

• Payment processing delays for EU users
• App removal from EU App Stores
• Potential account restrictions

Next Steps:

1. Complete verification within 24 hours
2. If issues persist, contact Apple Developer Support
3. Monitor Apple Developer emails for compliance updates

This mandatory verification ensures continued operations in the European Union. Completion typically takes under 5 minutes.